Return Policy

Last updated: June 2026

7-Day Return Window

You may return eligible items within 7 days of delivery. Returns requested after this period will not be accepted.

Eligible for Return

Item received is damaged or defective

Wrong item was delivered

Item is significantly different from the description

Item is missing pages or has printing defects

Books that have been read, marked, or damaged by the customer

Digital products or downloadable content

Items returned without original packaging

Returns requested after 7 days of delivery

Change of mind or incorrect order placed by customer

1
Contact Support
Call or email us within 7 days of delivery with your order ID and reason for return.
2
Get Approval
Our team will review your request and send a return approval within 24 hours.
3
Ship the Item
Pack the item securely in its original packaging and ship it to our address. Return shipping costs are covered by us for eligible returns.
4
Receive Refund
Once we receive and inspect the item, your refund will be processed within 5–7 business days.

Refunds are issued to the original payment method:

Need help with a return?

(+880) 9638001086 or support@trimeducation.com